GDPR Statement for AVEVA Customers

GDPR Statement for AVEVA Customers

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    Life Sciences

     

     

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    Power and Utilities

     

     

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    Pulp and Paper

     

     

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    Steel Fabrication

     

     

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    Water and Wastewater

     

     

Chemicals

View All   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation in Chemical Manufacturing

Download the Whitepaper to learn how Digital Transformation holds the key for chemical manufacturers

Download Now  

 

 

 

AVEVA named a “Leader” in the 2019 Gartner MQ for MES

Get access to the complete report

Download the report now

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Increase Profitability in Pharmaceutical Manufacturing

Register for this webinar to learn how to boost manufacturing efficiency to increase profitability

Watch On-Demand  

 

 

7 Steps to Improving Ship Production

Download the Efficient Material Management Whitepaper

Download Now  

 

 

Digital Transformation in Oil & Gas

Download the Whitepaper to learn how Digital Transformation holds the key for the oil and gas industry

Download Now  

 

 

Mining from Pit to Port, Is Your Supply Chain Optimised?

Download the Whitepaper to better understand how digital collaboration eliminates operational silos and maximizes profit

Download Now  

 

 

Digital Transformation in Oil & Gas

Download the Whitepaper to learn how Digital Transformation holds the key for the oil and gas industry

Download Now  

 

 

Understand how Predictive Asset Analytics Tools Benefit Power Utility Asset Management

New predictive asset analytics tools allow utility personnel to address critical issues before they become problems.

Learn More  

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Staying Ahead of the Game – Transforming the Infrastructure Value Chain

System of Systems for Smart Infrastructure

Learn More  

  •  

     

    Digital Transformation

    Accelerate business value with digital transformation

     

     

  •  

     

    Engineer, Procure, Construct

    Solutions to improve engineering efficiency

     

     

  •  

     

    Asset Performance

    Solutions for maximum return on industrial assets

     

     

  •  

     

    Monitor and Control

    Solutions that optimize decision making

     

     

  •  

     

    Plan and Schedule

    Solutions to maximize profitability across the supply chain

     

     

  •  

     

    Operate and Optimize

    Solutions for safe and profitable manufacturing operations

     

     

  •  

     

    AVEVA Connect

    Connect people, assets and operations with cloud and digital services

     

     

  •  

     

    AVEVA Flex

    AVEVA Software delivered in subscription options

     

     

  •  

     

    Support and Training

     

     

  •  

     

    Software Listing A - Z

     

     

Digital Transformation

View All   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Industry is transforming

Learn about the four organizational disconnects that hinder momentum.

Learn more  

 

 

Discover SimCentral Simulation Platform

The New Paradigm in Process Simulation

Register Now  

 

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

 

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

 

AVEVA named a “Leader” in the 2019 Gartner MQ for MES

Get access to the complete report

Download the report now

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

We are updating our product names to make it easier to understand our products and the value they deliver. Click on the video or visit our Product Renaming page to learn more.

Video Thumbnail

Video Thumbnail

1:38

 

 

 

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

  •  

     

    News

     

     

  •  

     

    Blogs

     

     

  •  

     

    Events

     

     

  •  

     

    Videos

     

     

  •  

     

    Webinars

     

     

  •  

     

    Success Stories

     

     

  •  

     

    Solution and Product Brochures

     

     

  •  

     

    Whitepaper and Infographics

     

     

  •  

     

    All Resources

     

     

AVEVA’s Value Chain Optimization Solutions Enhance Enterprise Collaboration and Agility

AVEVA delivers end-to-end value chain optimization software to help organizations redefine processes, enable deeper collaboration, reduce value leaks, sustain productivity and innovation and ultimately make better and more robust decisions quicker across the operations lifecycle.

Read Press Release   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

Infographic: Industrial Digital Transformation

Discover how industrial Digital Transformation improves profitability and return on capital.

Download Now  

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

 

 

Empower Your Decision Makers

See How System Platform 2017 Empowers People Across Your Value Chain.

Learn More  

 

 

 

Experience the latest Real-Time Operations Control Platform

Join us to learn about the latest releases across our HMI SCADA portfolio.

Register Now  

 

 

7 Steps to Improving Ship Production

Download the Efficient Material Management Whitepaper

Download Now  

 

 

Citect SCADA Latest Brochure

Discover more about unlocking the power of your SCADA system.

Download Now  

 

 

Transform Refinery Operations

Refining Operations Management can improve revenue by up to 5% and lower operation costs by up to 10%

Find Out How  

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

  •  

     

    Contact Sales

     

     

  •  

     

    Contact Support

     

     

  •  

     

    Contact Training

     

     

  •  

     

    Find a Partner

     

     

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digita
  • Industries
  • What We Offer
  • Resources
  • Contact Us
  •  

     

    Chemicals

     

     

  •  

     

    Food and Beverage, CPG

     

     

  •  

     

    Infrastructure

     

     

  •  

     

    Life Sciences

     

     

  •  

     

    Marine

     

     

  •  

     

    Mining

     

     

  •  

     

    Oil and Gas

     

     

  •  

     

    Power and Utilities

     

     

  •  

     

    Pulp and Paper

     

     

  •  

     

    Steel Fabrication

     

     

  •  

     

    Water and Wastewater

     

     

Chemicals

View All   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation in Chemical Manufacturing

Download the Whitepaper to learn how Digital Transformation holds the key for chemical manufacturers

Download Now  

 

 

 

AVEVA named a “Leader” in the 2019 Gartner MQ for MES

Get access to the complete report

Download the report now

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Increase Profitability in Pharmaceutical Manufacturing

Register for this webinar to learn how to boost manufacturing efficiency to increase profitability

Watch On-Demand  

 

 

7 Steps to Improving Ship Production

Download the Efficient Material Management Whitepaper

Download Now  

 

 

Digital Transformation in Oil & Gas

Download the Whitepaper to learn how Digital Transformation holds the key for the oil and gas industry

Download Now  

 

 

Mining from Pit to Port, Is Your Supply Chain Optimised?

Download the Whitepaper to better understand how digital collaboration eliminates operational silos and maximizes profit

Download Now  

 

 

Digital Transformation in Oil & Gas

Download the Whitepaper to learn how Digital Transformation holds the key for the oil and gas industry

Download Now  

 

 

Understand how Predictive Asset Analytics Tools Benefit Power Utility Asset Management

New predictive asset analytics tools allow utility personnel to address critical issues before they become problems.

Learn More  

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

Staying Ahead of the Game – Transforming the Infrastructure Value Chain

System of Systems for Smart Infrastructure

Learn More  

  •  

     

    Digital Transformation

    Accelerate business value with digital transformation

     

     

  •  

     

    Engineer, Procure, Construct

    Solutions to improve engineering efficiency

     

     

  •  

     

    Asset Performance

    Solutions for maximum return on industrial assets

     

     

  •  

     

    Monitor and Control

    Solutions that optimize decision making

     

     

  •  

     

    Plan and Schedule

    Solutions to maximize profitability across the supply chain

     

     

  •  

     

    Operate and Optimize

    Solutions for safe and profitable manufacturing operations

     

     

  •  

     

    AVEVA Connect

    Connect people, assets and operations with cloud and digital services

     

     

  •  

     

    AVEVA Flex

    AVEVA Software delivered in subscription options

     

     

  •  

     

    Support and Training

     

     

  •  

     

    Software Listing A - Z

     

     

Digital Transformation

View All   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Industry is transforming

Learn about the four organizational disconnects that hinder momentum.

Learn more  

 

 

Discover SimCentral Simulation Platform

The New Paradigm in Process Simulation

Register Now  

 

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

 

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

 

Driving Efficiency in Master Planning

Improve the time required to build a master plan by 25% to 50%

Learn More  

 

 

 

AVEVA named a “Leader” in the 2019 Gartner MQ for MES

Get access to the complete report

Download the report now

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

 

We are updating our product names to make it easier to understand our products and the value they deliver. Click on the video or visit our Product Renaming page to learn more.

Video Thumbnail

Video Thumbnail

1:38

 

 

 

 

 

AVEVA Flex

Industrial Software. Limitless Possibilities.

Learn More

  •  

     

    News

     

     

  •  

     

    Blogs

     

     

  •  

     

    Events

     

     

  •  

     

    Videos

     

     

  •  

     

    Webinars

     

     

  •  

     

    Success Stories

     

     

  •  

     

    Solution and Product Brochures

     

     

  •  

     

    Whitepaper and Infographics

     

     

  •  

     

    All Resources

     

     

AVEVA’s Value Chain Optimization Solutions Enhance Enterprise Collaboration and Agility

AVEVA delivers end-to-end value chain optimization software to help organizations redefine processes, enable deeper collaboration, reduce value leaks, sustain productivity and innovation and ultimately make better and more robust decisions quicker across the operations lifecycle.

Read Press Release   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

Infographic: Industrial Digital Transformation

Discover how industrial Digital Transformation improves profitability and return on capital.

Download Now  

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

 

 

Empower Your Decision Makers

See How System Platform 2017 Empowers People Across Your Value Chain.

Learn More  

 

 

 

Experience the latest Real-Time Operations Control Platform

Join us to learn about the latest releases across our HMI SCADA portfolio.

Register Now  

 

 

7 Steps to Improving Ship Production

Download the Efficient Material Management Whitepaper

Download Now  

 

 

Citect SCADA Latest Brochure

Discover more about unlocking the power of your SCADA system.

Download Now  

 

 

Transform Refinery Operations

Refining Operations Management can improve revenue by up to 5% and lower operation costs by up to 10%

Find Out How  

 

 

Asset Performance Management 4.0

Drive Measurable Results to Your Bottom Line

Learn More  

  •  

     

    Contact Sales

     

     

  •  

     

    Contact Support

     

     

  •  

     

    Contact Training

     

     

  •  

     

    Find a Partner

     

     

 

 

 

 

 

 

 

 

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

GDPR Statement for AVEVA Customers

The General Data Protection Regulationl Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

 

 

A Strategic Guide to Digital Transformation

Master the Digital Future of Industry

Learn More  

GDPR Statement for AVEVA Customers

The General Data Protection Regulation

The General Data Protection Regulation (GDPR) comes into force on the 25 May 2018 and imposes more stringent rules for the use and storage of personal data by companies operating in the EU (being those established in the EU, and also those established outside of the EU, where such companies process EU data subjects’ personal data, in connection with their business). At AVEVA we recognise that the GDPR places new responsibilities on us to ensure that we use personal data in a compliant manner in conducting our business.

This statement seeks to inform our customers of the steps that we are taking to ensure compliance with this new law.

Customer Personal Data

Use of AVEVA products and services will sometimes necessitate the processing of personal data provided by our customers. This may be, for example, to administer customer accounts or transfer personal data of customer project teams using our products to relevant project managers. Customers may also provide personal data to us directly via our helpdesk or in seeking support for our products.

AVEVA Compliance

AVEVA has a GDPR compliance team and function dedicated to ensuring compliance with the GDPR. Important compliance actions, from our customers’ perspective, include taking the following steps:

  • Customer Contracts – we have updated our contractual templates to comply with our obligations in processing customer personal data through our products and services.
  • Customer Privacy Policy – we have also updated our Customer Privacy Policy to inform you about how we use your personal data in our products and services in a compliant manner, your rights in this regard and how to contact us to seek further information. This Customer Privacy Policy can be accessed at http://support.aveva.com/support/United_Kingdom/privacy_policy.asp.
  • Technical and Organisational Safeguards - when using our customer’s personal data we seek to ensure that appropriate security measures are taken to protect use of your personal data through our systems and products.
  • GDPR internal policies and staff training – AVEVA personnel are instructed to handle personal data in line with AVEVA’s Group Data Protection Policy (the Policy). Staff training is being provided to ensure compliance with the Policy and AVEVA’s obligations under the GDPR.

Should you have specific queries relating to AVEVA’s compliance with the GDPR please email dataprotection@aveva.com.

The General Data Protection Regulation

The General Data Protection Regulation (GDPR) came into force on 25 May 2018 and imposed more stringent rules for the use and storage of personal data by companies operating in the EU (being those established in the EU, and also those established outside of the EU, where such companies process EU data subjects’ personal data, in connection with their business) and on its departure from the EU, the UK General Data Protection Regulation brought much of the GDPR rules and principles into UK law in conjunction with the Data Protection Act 2018.

At AVEVA we recognised that these GDPR rules and principles place important responsibilities on us to ensure that we use personal data in a compliant manner in conducting our business.

This statement seeks to inform our customers of the steps that we take to ensure compliance with the GDPR rules.

Customer Personal Data

Use of AVEVA products and services will sometimes necessitate the processing of personal data provided by our customers. This may be, for example, to administer customer accounts or transfer personal data of customer project teams using our products to relevant project managers. Customers may also provide personal data to us directly via our helpdesk or in seeking support for our products.

AVEVA Compliance

AVEVA has a GDPR compliance team and function dedicated to ensuring compliance with the GDPR. Important compliance actions, from our customers’ perspective, include taking the following steps:

  • Customer Contracts – we keep our contractual templates up to date to comply with our obligations in processing customer personal data through our products and services including exports of such personal data outside the EU and/or UK.

  • AVEVA Privacy Policy – we ensure that our AVEVA Privacy Policy is up to date in inform you about how we use your personal data in our products and services in a compliant manner, your rights in this regard and how to contact us to seek further information. This AVEVA Privacy Policy can be accessed at https://www.aveva.com/en/legal/privacy-policy/.

  • Technical and Organisational Safeguards - when using our customer’s personal data we seek to ensure that appropriate security measures are taken to protect use of your personal data through our systems and products.

  • GDPR internal policies and staff training – AVEVA personnel are instructed to handle personal data in line with AVEVA’s Group Data Protection Policy (the Policy). Staff training is being provided to ensure compliance with the Policy and AVEVA’s obligations under the GDPR.

Should you have specific queries relating to AVEVA’s compliance with the GDPR please email dataprotection@aveva.com.