Understanding the transition to CONNECT
If you previously used Crosser technologies, you'll find the same proven low-code technology now available as flows in CONNECT.
AVEVA acquired Crosser to bring its real-time industrial data pipeline capabilities directly into the CONNECT industrial intelligence platform. The core technology you rely on—including low-code pipeline design, hybrid edge-to-cloud deployment, and extensive IT and OT connectivity—remains the same. What has changed is the platform around it.
Flows now operate as a CONNECT capability, allowing industrial data pipelines to integrate more naturally with CONNECT data management, visualization, analytics, AI, and the broader AVEVA portfolio.
Where capabilities live today
See where familiar Crosser capabilities and components are now found in CONNECT.
If you previously used...
You can now find it here...
What changed?
If you previously used...
The Crosser platform
You can now find it here...
Flows capability in CONNECT
What changed?
Renamed. The core low-code data pipeline technology is now available as the flows capability in CONNECT.
If you previously used...
Crosser Flow Studio
You can now find it here...
Flow studio
What changed?
Same experience. The visual drag-and-drop design environment remains the same. Existing pipeline logic and workflows continue to be supported.
If you previously used...
Crosser Control Center
You can now find it here...
Flow manager
What changed?
Changed access. Pipeline management is now provided through CONNECT with flow manager as a centralized interface.
If you previously used...
Crosser Node
You can now find it here...
Flow runtime
What changed?
Same technology. Your lightweight data processing engines continue to run at the edge or in the cloud as flow runtime.
If you previously used...
FlowApps
You can now find it here...
Flow templates
What changed?
Renamed. FlowApps are now available in flows as flow templates.
If you previously used...
Custom code / C# modules
You can now find it here...
Custom flow modules
What changed?
Unchanged. Existing custom modules continue to execute within flow runtime.
If you previously used...
Pre-built modules & connectors
You can now find it here...
Flow connectors
What changed?
Expanded. Existing IT and OT connectors remain available, with additional native integrations across the CONNECT ecosystem.
Benefits of moving to flows in CONNECT
Build on the proven low-code data pipeline technology you trust while gaining the advantages of the broader CONNECT ecosystem.
Build industrial intelligence
Combine real-time data pipelines with CONNECT's industrial data and AI capabilities to transform IT and OT data into industrial intelligence.
Increase operational agility
Turn streaming operational data into coordinated actions across teams, sites, and systems with flows in CONNECT.
Scale with confidence
Scale your industrial software with a flexible portfolio that grows alongside your business and technology needs.
See flows in CONNECT
Watch how flows work inside CONNECT, from building low-code integrations to deploying flow runtime. Learn how familiar Crosser capabilities continue in and are enhanced by their new environment.
Migration status and resources
Find the latest migration updates and resources you need to plan your transition to flows in CONNECT.
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Where it used to be
How to access it now
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Support
Where it used to be
The independent Crosser email and web helpdesk channels are officially closed. All technical assistance is handled under standard enterprise service level agreements (SLAs).
How to access it now
Existing cases continue without disruption.
Any new questions or issues related to flows in CONNECT should be directed to the AVEVA Knowledge & Support Center.
The core Crosser R&D and engineering teams were retained during the acquisition. They are still the ones fixing bugs and building new industrial connectors, but they now operate backed by AVEVA's larger global support scale.
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Knowledge base articles
Where it used to be
Historical "Tech Tips," pipeline optimization strategies and community troubleshooting articles have been combined into a unified database.
How to access it now
To access AVEVA's knowledge base articles, you must log in to the official AVEVA Knowledge & Support Center. Navigate to the Knowledge Base section to search or filter to find information. Submit a service ticket directly to AVEVA Global Customer Support (GCS).
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Documentation
Where it used to be
The standalone support.crosser.io and crosser.io/documentation pages have been integrated into AVEVA's primary library.
How to access it now
You can access getting started guides and technical manuals directly within the dedicated CONNECT flows documentation bundle on the AVEVA Documentation Portal.
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Training
Where it used to be
The fundamental and advanced certification courses previously hosted on Crosser Academy have been reorganized under AVEVA's enterprise learning structure.
How to access it now
You can find training for flows on the AVEVA Learning Academy Training Hub, which features official tutorials, video libraries, and specialized learning paths.
The material is still available via self-paced, on-demand modules, but you also gain access to AVEVA's broader virtual classrooms and instructor-led workshops.
FAQs
Crosser was acquired by AVEVA and its technology is now part of CONNECT. The Crosser product is no longer sold under that name. The capability lives on as flows, built directly into CONNECT as a native capability. For existing Crosser customers, the core technology is unchanged. What has changed is the platform around it and the broader set of capabilities it now connects to.
Crosser is now part of CONNECT. It still has the same pipeline builder, the same connectors, and the same deployment flexibility. That capability is now called flows and it is built directly into CONNECT with multiple purchasing options, including the activation of flows as a standalone capability through CONNECT. The technology simply has a new name, a new home and a broader set of things it can combine with. The Crosser solution is no longer available as an independent product.
The name “flows” comes from the Crosser team themselves. They named their technology “flows” because that is what industrial data does. It moves. It changes. It carries meaning from one system to another. When AVEVA acquired Crosser, that name came with it because it was the right one. It is now the name for this capability within CONNECT, reflecting both the origin of the technology and how it works in practice.
Flows are available as part of CONNECT. If you are an existing Crosser customer, the migration is phased and designed to work around your timeline. Your existing setup continues to run without interruption while you transition at a pace that works for your organization. If you are new to flows, contact us to find out what access includes and which option works best for your environment.
Moving to CONNECT means your flows now sit inside a broader industrial platform. Alongside the pipeline capability you already use, you get access to data management, visualization and digital twin capabilities. Your data can flow directly into analytics solutions and applications without additional configuration. You also get native connectivity to the full AVEVA product ecosystem, including AVEVA™ PI Data Infrastructure, AVEVA™ Operations Control and AVEVA™ Unified Engineering. The migration is phased and there is no pressure to move before you are ready. The AVEVA and Crosser commercial teams will be in touch to walk you through the process.
If you are already using AVEVA products, flows extend what you have. Flows integrate natively to AVEVA PI Data Infrastructure, AVEVA Unified Engineering and AVEVA Operations Control, meaning you can build real-time data pipelines directly from the systems you already run without custom integration work. Data processed through flows feeds into CONNECT alongside your existing AVEVA data, giving you a single place to manage, analyze and act on everything across your operations.
